All of your questions
answered.

Fleri is currently available in Ghana and Nigeria. We are also available Zambia and Zimbabwe through Diaspora Meds. 

Not all benefits are available from day one. The longer you stay on your insurance, the more benefits you can access. Every quarter, you unlock a new set of benefits.  

470 W Broad St, Columbus, OH 43215, United States

9am - 7pm EST

When our rep calls you, he or she will answer all the questions you have and recommend a plan that best suits your loved one based on things like pre-exiisting conditions and hospitalization needs. 

No, it doesn’t. 

Yes, you can upgrade or downgrade your plan at anytime.

No, there is no limit. 

Yes, you can cancel within the first 30 days provided you have not used any benefit. If you have accessed some benefits already, the plan can be cancelled after expiration of your subscription.

No, we do not but we have morgue services available. 

Because Fleri continues to grow, work with partners, investors, innovate for customer.

Fleri is a trusted service used by 100s of families around the world. In the past year that we have been operational, we have done everything in our power to make sure that your loved ones will receive quality and timely healthcare.

All the facilities in our network are vetted and verified our trusted partners. We also have routine checks to make sure that the quality is care provided is up to standard.

Your loved one can go to the hospital as many times as they wnat so far as they stay within the limits of their plan.

As an immigrant caring for family back home, having a Fleri healthcare plan in place will give you peace of mind. This is due to the fact that you don't have to make unplanned money transfers in case of emergencies and you can also stay within your budget.

You can email us via hello@joinfleri.com or call/whatsapp +16145691158

We have three partners in Nigeria. They are Reliance HMO, Axocheck and Doktoconnect

Reliance is a health insurance company that uses software, data science and telemedicine to make health insurance delightful, affordable and easier to access. We work with them to create personalized healthcare plans and underwrite them within Nigeria 

Yes, we do.

We operate in all the 36 states.

You can call our toll free contact center on 070073542623 for immediate assistance.

Yes, we do.

We operate in all the 16 regions.

We have over one thousand providers in Ghana

Fleri has partnered with KEK Insurance Brokers, Nationwide Medical Insurance, Glico Health and Premier Medical Insurance to create peresonalised healthcare plans and underwrite them

Benefits differ from policy to policy. However, our main health plan benefits include general and specialist physician consultation, admissions coverage, lab tests, dental, optical, emergency ambulance expenses, prescription coverage and surgical cover.

We provide ambulance services in case of emergencies.

You can access your plan benefits as soon as you are enrolled.

Yes, they are but this is a graduated benefit. You can access this after 9 months on your plan.

No, it doesn’t.

Once you are enrolled, we will share a document which contains your plan details.

Click here to see the list of facilities in our network.

You can call our toll free contact center  on 070 073 542 623 or download our partner apps.

Benefits differ from policy to policy. However, our main health plan benefits include general and specialist physician consultation, admissions coverage, lab tests, dental, optical, emergency ambulance expenses, prescription coverage and surgical cover.

We provide ambulance services in case of emergencies.

Your plan benefits will become active on the first day your plan gets operational.

Yes, they are but this is a graduated benefit. You can access this after 9 months of being on your plan.

No, it doesn’t.

Once you are enrolled, we will share a document which contains your plan details.

Click here to see the list of facilities in our network. 

You can call our toll free contact center  on 0800 222 222 or download our partner apps.

Yes, you can. They only need to be in our network for you to access the service. 

Yes, you can. You can check for the list of our providers by location here.

Yes, you can go to the hospital and access health care. In your welcome letter, your HMO ID will be boldened. Kindly show this at the reception. 

Call the toll free 0800 222 222 for immediate assistance.

You need a referral note from your primary physician. Once you get that, you can call the contact center for help to schedule a visit at a specialist hospital if need be.

Kindly call the contact center on 070073542623 for immediate assistance

You can go directly to the hospital and just show them your Id card to receive treatment. You can call the contact center if you need an ambulance.

We can reach out to our partners to see if that can be done but that is their prerogative. In the meantime, kindly check for other hospitals in our network here.https://www.reliancehmo.com/hospital-list

Yes, you can. They only need to be in our network for you to access the service.

Yes, you can. You can check for the list of our providers by location here.

Call the toll free 0800 222 222 for immediate assistance.

You need a referral note from your primary physician. Once you get that, you can call the contact center for help to schedule a visit at a specialist hospital if need be.

Kindly call the contact center on 0800 222 222 for immediate assistance

You can go directly to the hospital and just show them your Id card to receive treatment. You can call the contact center if you need an ambulance.  

We can reach out to our partners to see if that can be done but that is their prerogative. In the meantime, kindly check for other hospitals in our network here. (http://nationwidemh.com/service-providers/)

Some of the details you need are age, date of birth, contact, physical address, knowledge of pre-existing health conditions etc. You also need to provide a picture for their ID card.

That is totally dependent on what is convenient for you. We have the quarterly, semi-annual and annual payment plans. 

You can make payment with your card or through a bank transfer 

Our plans start from $28 / month.

If you miss a payment without prior notification, you will incur a penalty in addition to your arrears. Your beneficiary can still access the plan benefit for a grace period of 30 days.

While this rarely happens, there is a possiblity for this to happen.

Yes, we have plans that cover up to six people per group and they don’t have to be blood related. 

Yes, you can add as many people as you need to. 

Yes, we have specialist hospitals in our network. These include physiotherapy, cardiology, surgery, diagnostic procedures et al.  

No, they are not. The benefits are dependent on the type of plan you choose. Some services are graduated as well. 

They still have access to the care at any given given moment and you will have peace of mind knowing that they are covered.

If they have same plan, yes they do.  We however have plans that cater to children with a less costly premium.

For every healthcare plan, there are exclusions. Some of the general exclusions include advanced surgery, cosmetic surgery, unorthodox or experimental care, dental implants,etc.

No, it does not. All you have to do is choose a plan that supports the pre-existing condition

No, there is no limit. 

As a sponsor, you will be involved in the plan selection process and payment. You may also be required to assist with the onboarding process.

This value-added service available to all beneficiaries. Depending on the type of plan you have, you are entitled to up to four home visits every year where a nurse will check your vitals. After this a doctor's report and recommendation will be generated and shared. Please note that you can access our preventative care plan seperately as well.

These include sugar test, blood pressure check, BMI, urinalysis, etc. Other services include health advisory, tracking health patterns etc 

This value-added service available to all beneficiaries. As a beneficiary, you are entitled to an annual general checkup at any of the facilities in our network.  

These include sugar test, blood pressure check, BMI, urinalysis, etc. Other services include health advisory, tracking health patterns etc 

The need to go to the hospital is based on the doctor’s recommendation. Sometimes the only recommendation will be a change in routine and diet, other times too, further tests will be needed

They can visit up to four times a year based on the plan you have. This service is available on the Gold and Platinum plans.

We vet our healthcare professionals and make sure that they have the appropriate licenses. We will not send anyone we can’t vouch for to your home. 

In order to ensure your safety, we only release your details to them two hours before the visit. We also run run extensive background checks on them to ensure that your safety and health is in the right hands. 

No, you do not. This service has already been paid for by your sponsor. 

Yes, you can but your insurance only covers pharmacies in our provider network. If your regular pharmacy is not in our network, you will have to pay out of pocket. 

No, you can’t do that. All medication has to be prescribed by a doctor. 

No, you don’t. You can visit any pharmacy in our network to have the prescription fulfilled. If you need help, you can call our toll free contact center on 070073542623 for assistance.

Yes, you can but your insurance only covers pharmacies in our provider network. If your regular pharmacy is not in our network, you will have to pay out of pocket. 

No, you can’t do that. All medication has to be prescribed by a doctor. 

No, you don’t. You can visit any pharmacy in our network to have the prescription fulfilled. If you need help, you can call our toll free contact center on 0800 222 222 for assistance.